Terms of Service

By accessing or using HayForm at app.hayform.com ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

HayForm is a form builder platform that allows you to create online forms, collect responses, and integrate with third-party services. We offer both free and paid subscription plans.

You must sign in with a valid Google account to use HayForm. You are responsible for maintaining the security of your account and for all activities that occur under it. You must notify us immediately of any unauthorized use.

Free plan. Includes 1 form with unlimited responses, basic field types, and WhatsApp/email submission.

Pro plan. Includes unlimited forms, removal of HayForm branding, integrations (Google Sheets, webhooks, Notion, Airtable), custom logo, scheduling/booking forms, and priority support. Billed monthly at $5/month via Stripe.

You may cancel your subscription at any time through the Stripe billing portal. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial billing periods.

You agree not to use HayForm to:

• Collect sensitive personal data (health records, government IDs, financial account numbers) without appropriate safeguards
• Send spam or unsolicited messages through form integrations
• Distribute malware or malicious content through forms
• Impersonate any person or entity
• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Use the Service in any way that could damage, disable, or impair it

You retain ownership of all forms, responses, and content you create or collect through HayForm. By using the Service, you grant us a limited license to host, store, and transmit your content solely for the purpose of providing the Service to you.

You are responsible for the content of your forms and for ensuring you have the right to collect the information you request from respondents.

When someone submits a response to your form, you are the data controller for that information. You are responsible for providing appropriate privacy notices to your respondents and for handling their data in compliance with applicable data protection laws.

HayForm allows you to connect third-party services (Google Sheets, webhooks, Notion, Airtable, WhatsApp). When you enable an integration, form response data is sent to those services. We are not responsible for how third-party services handle your data. You should review their terms and privacy policies.

We strive to keep HayForm available at all times but do not guarantee uninterrupted service. We may temporarily suspend the Service for maintenance, updates, or security reasons. We will make reasonable efforts to notify you of planned downtime.

To the maximum extent permitted by law, HayForm is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including loss of data, revenue, or business opportunities.

You may delete your account at any time from the Settings page. We reserve the right to suspend or terminate accounts that violate these terms. Upon termination, your forms, responses, and profile data will be permanently deleted.

We may update these Terms of Service from time to time. We will notify you of significant changes by posting a notice on our service. Continued use of HayForm after changes constitutes acceptance of the updated terms.

These terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation before pursuing formal legal proceedings.

If you have any questions about these Terms of Service, please contact us at hello@hayform.com.